Job Description (JD)
| Nama Program | Operasi Jualan [DT-020-2:2011] |
|---|---|
| Kod CU | DT-020-2:2011-C05 |
| Competency | Core |
| Tajuk CU | CUSTOMER COMPLAINT INFORMATION GATHERING |
| Penerangan CU | Handling customer complaint is involved on the activity of receiving any complaint from the customer. Then sort and log the complaint. The process will give the ability to make a correction for any orders. |
| Tempoh Latihan | 118 |
| Objektif Pembelajaran | 0 |
| Pra-Syarat | 0 |