Job Description (JD)
| Nama Program | KETUKANGAN GASTRONOMI [I561-005-SS:2025] |
|---|---|
| Kod CU | I561-005-SS:2025-C09 |
| Competency | Core |
| Tajuk CU | Ensure Culinary Service Quality Assurance |
| Penerangan CU | Competency Overview: Ensure culinary service quality assurance describe maintaining guest satisfaction, food quality, asset management, and workforce alignment to meet operational standards. 1. The person who is competent in this CU should be able to • Ensure guest’s service satisfaction; • Assure food quality; • Monitor asset, product and food ingredient; and • Confirm kitchen workforce within the establishment’s parameter. 2. The outcome of this CU able to Enforce the consistency of culinary products to be delivered in high-quality, overseeing and implementing the culinary quality assurance practices in an organisational establishment. Managing the customer satisfaction and creating a work-balanced environment for the kitchen team. 3. Manual/Guideline/Standard Operation Procedure/Reference – • Health and safety procedure. • Environmental, Safety and Health (ESH). • Local authority food safety regulations. • Good Hygiene Practice (GHP) • Hazard Analysis and Critical Control Point (HACCP). • Kitchen operation SOP. • Food safety and hygiene standards. |
| Tempoh Latihan | - |
| Objektif Pembelajaran | - |
| Pra-Syarat | Not available. |