Competency Profile Chart (CPC)
Nama NOSS : Pentadbiran Pengalaman Pelanggan
Kod NOSS : M702-001-4:2019
Tahap : 4
Memaparkan 1-5 daripada 5 items.
| Bil | Competency | Tajuk Competency Unit (CU) | Lihat Terperinci |
|---|---|---|---|
| 1 | Core | CUSTOMER EXPERIENCE INFORMATION SYSTEMS ADMINISTRATION | Job Description (JD) |
| 2 | Core | CUSTOMER ACQUISITION ADMINISTRATION | Job Description (JD) |
| 3 | Core | CUSTOMER RETENTION ADMINISTRATION | Job Description (JD) |
| 4 | Core | CUSTOMER VALUE CREATION ADMINISTRATION | Job Description (JD) |
| 5 | Core | CUSTOMER SERVICE PROGRAM ADMINISTRATION | Job Description (JD) |