Competency Profile Chart (CPC)
Nama NOSS : Penyeliaan Operasi Pengalaman Pelanggan
Kod NOSS : M702-001-3:2019
Tahap : 3
Memaparkan 1-5 daripada 5 items.
| Bil | Competency | Tajuk Competency Unit (CU) | Lihat Terperinci |
|---|---|---|---|
| 1 | Core | CUSTOMER EXPERIENCE DATA PROCESSING COORDINATION | Job Description (JD) |
| 2 | Core | CUSTOMER NEEDS & REQUIREMENTS IDENTIFICATION COORDINATION | Job Description (JD) |
| 3 | Core | CUSTOMER FEEDBACK HANDLING COORDINATION | Job Description (JD) |
| 4 | Core | CUSTOMER EXPERIENCE ADMINISTRATION (CEA) SUPPORT COORDINATION | Job Description (JD) |
| 5 | Core | FRONTLINE SERVICE ACTIVITIES COORDINATION | Job Description (JD) |