Job Description (JD)
| Nama Program | Pengurusan Cawangan Perbankan Runcit [K661-003-5:2018] |
|---|---|
| Kod CU | K661-003-5:2018-C01 |
| Competency | Core |
| Tajuk CU | OPERATION MANAGEMENT |
| Penerangan CU | Banking Operations Management aims to ensure banking processes and transactions are executed correctly to minimise risks and maximise quality of services. It includes all matters related to SST, branch cash and counter services. A competent person in Operation Management shall be able to manage Self Service Terminal (SST), manage branch cash and manage counter services in accordance with company’s SOP and regulatory bodies’ requirements. The outcome of this competency is the ability to manage branch operation tasks efficiently. |
| Tempoh Latihan | 450 |
| Objektif Pembelajaran | The outcome of this competency is the ability to manage branch operation tasks efficiently. Upon completion of this competency unit, trainees shall be able to: 1. Manage Self Service Terminal (SST), 2. Manage branch cash 3. Manage counter services |
| Pra-Syarat | 0 |