Job Description (JD)
| Nama Program | Sokongan Perkhidmatan Kaunseling (Teknikal dan Pentadbiran) [CC-021-3:2016] |
|---|---|
| Kod CU | CC-021-3:2016-C02 |
| Competency | Core |
| Tajuk CU | COUNSELLING SERVICES SUPPORT INTAKE INTERVIEW |
| Penerangan CU | Counselling Services Support Intake Interview describes the process of initial client screening and intake of client information. An intake form is a basic form that gathers important information about the client, current state of wellbeing, any challenges they are facing, and hopes for the counselling process. The information given is accessible by counsellors only. The personnel who are competent in this CU shall be able to perform client intake procedure, conduct an initial interview, prepare client’s counselling service file and handle client’s records. The outcome of this competency is to ensure the client intake interview is performed in accordance with the company’s standard operating procedure (SOP) and confidentiality policies. |
| Tempoh Latihan | 336 |
| Objektif Pembelajaran | LEARNING OUTCOME The outcome of this competency is to enable the personnel to perform the client intake interview in accordance with the company’s standard operating procedure (SOP) and confidentiality policies. Upon completion of this competency unit, trainees will be able to:- • Perform client intake procedure • Conduct an initial interview • Prepare client’s counselling service file • Handle client’s records |
| Pra-Syarat | 0 |