JOB DESCRIPTION

Job Description (JD)

Nama ProgramAmalan Kebajikan Sosial [CC-014-3:2014]
Kod CUCC-014-3:2014-C02
CompetencyCore
Tajuk CUWELFARE SERVICES CASE INVESTIGATION
Penerangan CUWelfare Services Case Investigation is the process of gathering information to assess the client’s situation in order to determine the concern and needs of the client. The person who is competent in this CU shall be able to prepare case investigation requirement, record client particulars and initial information, verify case details with previous record, conduct interview with client, conduct home visit to verify case situation and prepare case investigation report The outcome of this competency unit is to ensure appropriate welfare service is given to the client according to client needs.
Tempoh Latihan240
Objektif PembelajaranThe person who is competent in welfare services case investigation shall be able to ensure appropriate welfare service is given to the client according to client needs in accordance with to Standard Operating Procedure (SOP). Upon completion of this competency unit, trainees will be able to:
• Prepare case investigation requirement
• Record client particulars and initial information
• Verify case details with previous record
• Conduct interview with client
• Conduct home visit to verify case situation
• Prepare case investigation report
Pra-Syarat0