Job Description (JD)
| Nama Program | Seni Solekan [MP-063-3:2012] |
|---|---|
| Kod CU | MP-063-3:2012-C04 |
| Competency | Core |
| Tajuk CU | PROFESSIONAL MAKE-UP CUSTOMER RELATION SERVICES |
| Penerangan CU | The CU title describes the competency in professional make-up customer relation and supervision functions. He or She is the person who responsible in building up relation with customer and executing supervisory functions. The personnel who are competent in this CU shall be able to perform customer relation services, perform supervision functions and report customer relation and supervision activities to meet establishment requirement and company’s goal The outcome of this competency is to maintain customer relationship and to provide staff supervision in accordance with company policy to ensure company’s goal is achieved The personnel who are to be trained for this competency must have completed all make-up training modules level 2 |
| Tempoh Latihan | 120 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to create business sustainability by providing excellent customer service and creating good relationship with customers. Upon completion of this competency unit, trainees will be able to: - 1. Assess customer relations service specification and requirements 2. Prepare customer relations services action plan 3. Perform customer relations service 4. Evaluate customer relations service effectiveness 5. Report customer relations services |
| Pra-Syarat | 0 |