Job Description (JD)
| Nama Program | Pengurusan Sistem PV Solar [EE-213-5:2014] |
|---|---|
| Kod CU | EE-213-5:2014-C04 |
| Competency | Core |
| Tajuk CU | SOLAR PV SYSTEM TECHNICAL SUPPORT SERVICE |
| Penerangan CU | Technical support service is a user-friendly assistance for client or individuals that having technical problems with their solar PV system. In this competency, the manager will provide technical support to post-installation activities. Their responsibilities include resolving customer issues, trouble shoot most problem, providing technical system assessment advice and handling warranty claims. The outcome of this competency is to ensure maximum client satisfaction and also can build and leverage strong relationships with key customers. |
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| Objektif Pembelajaran | |
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