Job Description (JD)
| Nama Program | Perundingan Imej [HT-092-5:2012] |
|---|---|
| Kod CU | HT-092-5:2012-C06 |
| Competency | Core |
| Tajuk CU | ETIQUETTE CONSULTATION |
| Penerangan CU | Etiquette differs from protocol in the sense that it is a code of behaviour that delineates expectations of acceptable social and business behaviour according to contemporary conventional norms within a society or business environment, social class or group. These rules of conduct are written and unwritten and exist for the purposes of making social interactions run smoothly. These codes of conduct differ from country to country and definitely vary from culture to culture. The consultant advises client on accepted written and verbal etiquette procedures and practices. The person who is competent in etiquette consultation shall be able to analyse client’s profile, prepare client’s etiquette training resources, advise client’s on etiquette procedures, coach client in practical etiquette procedures, assess client’s etiquette procedures and manage client’s records. The outcome of this competency is to be an essential contributing factor towards a person’s professional image in respect of acceptable social and business manner, compliant to the standards of Image Consultants’ practice. |
| Tempoh Latihan | 400 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to provide Etiquette Consultationto the clients.The work involves to advising and guiding clients’ in the art of dressing and using colour to enhance their best features. Upon completion of this competency unit, trainees will be able to: • Assess clients’ profile • Prepare client’s etiquette & training resources • Advise clients in etiquette procedure • Coach clients in practical etiquette procedure • Assess clients in etiquette procedures • Manage client’s records |
| Pra-Syarat | 0 |