Job Description (JD)
| Nama Program | Terapi Rambut & Kulit Kepala [MP-064-3:2014] |
|---|---|
| Kod CU | MP-064-3:2014-C01 |
| Competency | Core |
| Tajuk CU | HAIR AND SCALP CONSULTATION |
| Penerangan CU | The CU title describes the competency in hair and scalp therapy consultation. It is the session where the customer’s hair and scalp problems information being collected when they walk-in into a hair and scalp therapy centre. He / she is the first person at the front therapy centre reception to greet, respond and direct the customer for hair and scalp therapy consultation. The person who is competent in this CU shall be able to gather customer’s information, carry out customer hair and scalp scanning, carry out hair and scalp condition analysis, conduct the therapy consultation session and prepare therapy consultation reports. The outcome of this competency is to provide excellent consultation services to ensure that the customer’s hair and scalp problems can be determined for treatment in accordance with standard therapy centre working practices. |
| Tempoh Latihan | 212 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to perform excellent hair and scalp therapy consultation according to standard therapy centre practice. Upon the completion of this competency unit, the person will be able to: • Gather customer’s information • Carry out customer hair and scalp scanning • Carry out hair and scalp condition analysis • Conduct hair and scalp therapy consultation • Prepare hair and scalp therapy consultation report |
| Pra-Syarat | 0 |