Job Description (JD)
| Nama Program | Kawalan Pembuatan Panel Solar [EE-212-4:2013] |
|---|---|
| Kod CU | EE-212-4:2013-C05 |
| Competency | Core |
| Tajuk CU | SOLAR PANEL SERVICE RELATION & COMMUNICATION |
| Penerangan CU | Solar panel service relation & communication is the public relation roles of a production plant to ensuring information of products, attribute and technology successfully secured in users preferred demands. It is to educating users’ on utilization and exploring business entities to administer service help desk and business information soliciting. It is to ensure organization business plan exhibit, explore, services promotion and client’s relation and communication administered for securing relation upmost with potential clients The person who is competent in solar panel service relation & communication shall be able to assess customer portfolio, prepare service relation resources, organize service relation & communication activities and manage service relation & communication database The outcome of this competency is to enable customer service relation, products information rendered and administered complying to client’s satisfaction of organization business objective |
| Tempoh Latihan | 210 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to manage the functional roles of the processing plant to ensuring information of products, attribute and technology successfully secured in users preferred demands. It is to educating users’ on utilization and exploring business entities to administer service help desk and business information soliciting. It is to ensure organization business plan exhibit, explore, services promotion and client’s relation and communication administered for securing relation upmost with potential clients. Upon completion of this competency unit, trainees will be able to: • Assess customer portfolio • Prepare service relation resources • Organize service relation & communication activities • Manage service relation & communication data base |
| Pra-Syarat | 0 |