Job Description (JD)
| Nama Program | Perkhidmatan Sokongan Penjagaan Kesihatan [MP-083-2:2013] |
|---|---|
| Kod CU | MP-083-2:2013-C05 |
| Competency | Core |
| Tajuk CU | HEALTHCARE PORTER SERVICES |
| Penerangan CU | Healthcare Porter Services competency unit is the process of transporting customers such as sending and fetching customer on wheelchair or stretcher to X-ray Department, physiotherapy, Eye Clinic, ENT Clinic and dispatching requested items such as documents, specimen as per instruction by qualified personnel. The objective of portering services is to support movement of customers and records/clinical items during their treatments/stay in, so that the customer feel comfortable and gratify with facilities and services provided accordance with customer service charter and company policy. The person who is competent in this competency unit shall be able to check portering services requirements, carry out portering facilities preparation, perform customer transporting services and dispatching services and record portering activities. . |
| Tempoh Latihan | 200 |
| Objektif Pembelajaran | The person who is competent in this competency unit shall be able to support movement of customers and records/clinical items during their treatments/stay in, so that the customer feel comfortable and gratify with facilities and services provided accordance with customer service charter and company policy. Upon completion of this competency unit, trainees will be able to:- • Check portering services requirements • Carry out portering facilities preparation • Perform customer transporting services • Perform dispatching services • Record portering status |
| Pra-Syarat | 0 |