Job Description (JD)
| Nama Program | Application Systems Implementation & Integration [IT-010-5:2013] |
|---|---|
| Kod CU | IT-010-5:2013-C07 |
| Competency | Core |
| Tajuk CU | APPLICATION TECHNICAL SUPPORT MANAGEMENT |
| Penerangan CU | Application Technical Support Management is the task of managing technical support that covers various expertise, specialization and geographical areas. The person who is competent in application technical support management shall be able to specify application technical support management needs, prepare application technical support work process, carryout application technical support management tasks and perform application technical support management performance assessment. The outcome of this competency is management in conducting technical support. |
| Tempoh Latihan | 192 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to develop program for specific module of application systems. Upon completion of this competency unit, trainees will be able to:- • Specify application technical support management needs • Prepare application technical support management work process • Administer application technical support management tasks • Carryout application technical support management performance assessment |
| Pra-Syarat | 0 |