JOB DESCRIPTION

Job Description (JD)

Nama ProgramPengurusan Operasi Perkhidmatan Kurier [IL-011-5:2012]
Kod CUIL-011-5:2012-C01
CompetencyCore
Tajuk CUCOURIER GUIDELINE AND STANDARD OPERATING PROCEDURES (SOP) DEVELOPMENT
Penerangan CUThe CU title describes the competency in courier guideline and Standard Operating Procedures (SOP) development.

He or She is the person who to develops suitable and effective Courier Guideline and Standard Operating Procedures (SOP).

The person who is competent in this CU shall be able to identify courier guideline and SOP development requirements, plan courier guideline and SOP development activities and manage guideline and SOP implementation.

The outcome of this competency is to produce a rightful procedures which been carry out standard in all service station throughout nation in order to develop a reputable and well managed organisation in accordance with company policy, SOP and Local Authority regulation.

The personnel who are to be competent in this competency must in prior have the following competencies:-
Not applicable
Tempoh Latihan120
Objektif PembelajaranThe person who is competent in this CU shall be able to develop comprehensive guidelines and SOP for the company
in accordance with company policy and requirements. Upon completion of this competency unit, trainees will be able
to :-
• Identify courier guideline and SOP development requirements
• Plan courier guideline and SOP development activities
• Manage guideline and SOP implementation
Pra-Syarat0