Job Description (JD)
| Nama Program | Perkhidmatan Pelanggan Bengkel Automotif [TP-304-3:2012] |
|---|---|
| Kod CU | TP-304-3:2012-C06 |
| Competency | Core |
| Tajuk CU | POST SERVICE HANDLING |
| Penerangan CU | Post service activities handling is a process to collect feedback from customer regarding service provided and inform customer for next service appointment. The person whom is competent in post service activities must be able to gather comments / feedback from customer and remind customer to make service appointment for next service visit |
| Tempoh Latihan | 70 |
| Objektif Pembelajaran | 0 |
| Pra-Syarat | 0 |