Competency Profile Chart (CPC)
Nama NOSS : Inbound Customer Engagement Lead
Kod NOSS : IT-100-3:2013
Tahap : 3
Memaparkan 1-7 daripada 7 items.
| Bil | Competency | Tajuk Competency Unit (CU) | Lihat Terperinci |
|---|---|---|---|
| 1 | Core | INBOUND FACILITATION MANAGEMENT | Job Description (JD) |
| 2 | Elektif | INBOUND MANAGEMENT | Job Description (JD) |
| 3 | Core | INBOUND OPERATIONS BASIC MANAGEMENT | Job Description (JD) |
| 4 | Core | INBOUND OPERATIONS SUPPORT BASIC MANAGEMENT | Job Description (JD) |
| 5 | Core | INBOUND PEOPLE BASIC MANAGEMENT | Job Description (JD) |
| 6 | Core | INBOUND PERFORMANCE MANAGEMENT | Job Description (JD) |
| 7 | Core | INBOUND REPORT ADMINISTRATION & ANALYSIS | Job Description (JD) |