Job Description (JD)
| Nama Program | Operasi Jualan & Pemasaran [FB-018-3:2012] |
|---|---|
| Kod CU | FB-018-3:2012-C05 |
| Competency | Core |
| Tajuk CU | ONLINE SALES |
| Penerangan CU | The competency unit title describes the competency in Online Sales. He or she is responsible to carry out online sales activities including dealing with customers, answering queries, selling goods, handling payments and to ensure the goods ordered online are delivered to customer. The person who is competent in this competency unit shall be able to identify online sales requirement, preparing online marketing collateral, carry out online sales, carry out sales performance review and prepare online sales report. The outcome of this competency is to provide excellent services through online system. |
| Tempoh Latihan | 76 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to carry out online sales activities including dealing with customers, answering queries, selling goods, handling payments and to ensure the goods ordered online are delivered to customer. Upon completion of this competency unit, trainees will be able to:- 1. Identify online sales requirements. 2. Prepare online sales collateral. 3. Carry out online sales activities. 4. Carry out online sales performance review. 5. Prepare online sales report |
| Pra-Syarat | 0 |